This 4-hour course aims to equip private bankers with the understanding, knowledge and skills to apply when handling client information, to ensure adherence to regulatory requirements in Singapore.
Target Audience
- Assistant Relationship Managers, Relationship Managers and Team Leads in Private Banks
- Covered Persons under Private Banking Code of Conduct
Recommended for: Private Banking & Wealth Management
Course Objectives
- Understand the regulatory requirements on handling of client information
- Apply the best practices in the day-to-day handling of client information
Course Outline
Part 1: Privacy Requirements
- Real life cases of privacy breaches
- What are privacy requirements in Singapore
- Common causes of privacy breaches
- Case examples and exercises
- Managing client confidentiality
Part 2: Personal Data Protection Act
- What is Personal Data and Other Key Terms
- Data Protection Provisions: Understanding the obligations and Scenario Based Exercises
- Accountability Obligation
- Notification Obligation
- Consent Obligation
- Purpose Limitation Obligation
- Accuracy Obligation
- Protection Obligation
- Retention Limitation Obligation
- Transfer Limitation Obligation
- Access and Correction Obligation
- Data Breach Notification Obligation
- Do Not Call Provisions
- PDPA Enforcement
Assessment – MCQ
About IBF Certification
This course addresses the following Technical Skills and Competencies (TSCs) and Proficiency Level (PL):
- Laws and Regulations: Private Banking and Wealth Management (Level 2)
- Data Governance (Level 3)
Participants are encouraged to access the IBF MySkills Portfolio to track their training progress and skills acquisition against the Skills Framework for Financial Services. You can apply for IBF Certification after fulfilling the required number of Technical Skills and Competencies (TSCs) for the selected job role.
Find out more about IBF certification and the application process on https://www.ibf.org.sg/home/for-individuals/ibf-certification/why-be-ibf-certified